Useful Tel Contact

Government Departments
Name of Organisation Website Contact No.
Emergency Hotline for Fire, Police and Ambulance http://www.police.gov.hk 999
Wan Chai Division Police Station http://www.police.gov.hk 3661 1612
Wan Chai Fire Station http://www.hkfsd.gov.hk 2891 2587
Water Supplies Department - Customer Service Hotline http://www.wsd.gov.hk 2824 5000
Inland Revenue Department http://www.ird.gov.hk 187 8088
Immigration Department http://www.immd.gov.hk 2824 6111
Transport Department http://www.td.gov.hk 2804 2600
Environmental Protection Department http://www.epd.gov.hk 2838 3111
Wan Chai Post Office http://www.hongkongpost.com 2921 2222
The Hong Kong Observatory http://www.hko.gov.hk 2926 8200
Food and Environmental Hygiene Department http://www.fehd.gov.hk 2868 0000
Home Affairs Department – Wan Chai District Office http://www.had.gov.hk 2835 1997
Buildings Department http://www.bd.gov.hk 2626 1616
Department of Health http://www.dh.gov.hk 2961 8989
Citizen Easy Link http://www.1823.gov.hk 1823
Urban Renewal Authority http://www.ura.org.hk 2588 2222
Public Services
Name of Organisation Website Contact No.
Towngas Emergency Hotline 2880 6999
Towngas Customer Service Hotline http://www.towngas.com 2880 6988
The Hong Kong Electric Company, Limited Emergency Reporting Hotline (English) 2555 4999
The Hong Kong Electric Company, Limited Customer Service Hotline http://www.hkelectric.com 2887 3411
Kowloon Taxi Service 2332 2571
Immigration Department 2824 6111
New Territories Taxi Service 2475 0417
New World First Bus Customer Service Hotline http://www.nwstbus.com.hk 2804 2600
Citybus Services Enquiry Hotline 2873 0818
New Lantao Bus http://www.newlantaobus.com 2984 9848
Kowloon Motor Bus Customer Service Hotline http://www.kmb.hk 2745 4466
Long Win Bus Customer Service Hotline http://www.lwb.hk 2261 2791
MTR Intercity Passenger Services (Through Train) Hotline http://www.it3.mtr.com.hk 2947 7888
MTR Hotline http://www.mtr.com.hk 2881 8888
Hongkong Tramways Hotline http://www.hktramways.com 2548 7102
Peak Tramways http://www.thepeak.com.hk 2522 0922
China Travel Ship Inquiry Hotline http://www.ctshk.com 2998 7888
Star Ferry Customer Service Hotline http://www.starferry.com.hk 2367 7065
Shun Tak-China Travel Ship Management Limited http://www.shuntaktravel.com 2283 2688
Hong Kong International Airport http://www.hongkongairport.com 2181 8888
PCCW Hotline http://www.pccw.com 1000
Directory Inquiry (for English) 1081
Directory Inquiry (for Cantonese) 1083
Dial-a-Weather 187 8200